Zoom - Audio Problem

zoom audio

No one can hear you in Zoom?

1. Check that you are not muted

Sometimes the teacher will automatically mute all the students when they enter the meeting.
Look for the microphone icon in the bottom left hand corner. If it's crossed out, click it to unmute. If you are on a mobile app, you will need to "join with audio" to be able to speak or hear sound.

2. Check that you connected with audio

Make sure when you are joining a meeting you have not checked the "Don't connect to audio"

3. Check the audio source in Zoom

If you are on Zoom and no one can hear you, click on the up arrow to expand the audio button. You'll see the options available to see if you are using the correct microphone.
Most likely you should have a check mark by Same as System (Default - Internal Mic)

4. Check audio settings in Zoom

Again, click on the up arrow to expand the audio button
Choose Audio Settings
Make sure the check is next to "Automatically join audio by computer when joining a meeting"

5. Maybe it's not a Zoom problem...check your audio settings on your Chromebook

On the bottom right of your Chromebook, click on the small white nework triangle icon
Look at the audio volume
Click on the arrow next to the volume slide
Make sure that your output is connected to the correct device ( internal speaker or headphones)

6. Sometimes a hard reset will work...

For most Chromebooks, follow the steps below:

1. Turn off your Chromebook

2. Press and hold Refresh + tap Power